RPM Expansion Challenges Physicians’ Practices

Thinking About Managing A “Do-It-Yourself” RPM Software Program? It Could Cause Workflow Chaos!!

It’s no surprise to any medical provider that the demand for Remote Physiologic Monitoring (RPM) services has skyrocketed in the post-Covid era due to its impact on a myriad of chronic conditions from heart disease and high blood pressure issues to diabetes and chronic kidney disease, to name a few. In fact, a 2021 survey indicated that RPM users increased by an eye-opening 61%!¹  

Along with this surge in patient cases, most providers have been inundated by presentations from software licensees touting their remote monitoring systems as the panacea for improving office workflow. 

What these companies often don’t tell you is how time-consuming and cumbersome some software systems can be to the workflow and financial wellbeing of your practice when left solely to the implementation by your own staff, for some very cogent reasons.  Here are just some of the many challenges physicians face trying to run their own in-house RPM programs:

Time-consuming staff training

Many of the traditional RPM systems are not fully automated and wind up assigning a lot of tedious tasks to your employees requiring far too much time for training, taking away far too much precious time from individual patient care. 

Unexpected clinic downtime from patients who aren’t tech savvy

The majority of patients requiring RPM are often seniors who are unsophisticated about new technology. Subsequently, this can lead to problems with them connecting with your care team or accessing various resources due to their inability to properly use the monitoring equipment. As a result, an additional burden is placed on your staff leading to longer wait times between patients.

Unexpected loss of revenue

A large number of clinic RPM provider claims are rejected due to unclear specifications in RPM reimbursement rules.

Rejection of Fee-For-Service claims based on time restrictions

In some cases, certain fee-for-service reimbursements will not be covered

because the reporting in these instances is observable over a longer time period and not within the specific timeframe episode recognized by the approved model. 

Low reimbursement rates, higher overhead costs

Adapting to RPM systems and technology not only demands additional training but results in many extra administrative tasks often requiring the hiring of more staff.

Eliminate The “Headaches” of Handling Do-It-Yourself RPM Programs with Cardiac RMS as Your Highly Qualified Partner

Now that you realize the major impediments to taking on the burdens of many RPM software programs on your own, let us show you how partnering with Cardiac RMS can make all the difference in the world! Regardless of whether you’re running a cardiac clinic, medical facility, or physician’s office…consider us an extension of your staff without all of the extensive and expensive, additional overhead! What’s more, we’ll demonstrate how we can…

• Improve patient outcomes
• Reduce staff workload with better clinic resource utilization
• Optimize reimbursement and facilitate billing for you
• Reduce costly hospital stays and readmissions
• Provide a significant choice of customized monitoring software to integrate with your own system.

Our highly trained RN’s and Patient Engagement Specialists will integrate themselves with your medical staff and improve the entire patient process from new patient onboarding to creating and maintaining a steady communication link between the patient, family, care giver, and medical staff. To save you even more time, our staff will use the technology to sort, collate, and consolidate the data so that you and your staff obtain the most relevant data in easy-to-read reports. 

To learn more, request an appointment…Connect with us to discover how Cardiac RMS RPM can improve patient outcomes and increase reimbursement. Let us collaborate with you to create a remote monitoring process suited to your practice’s and your patients’ needs.

¹ https://www.healthcareittoday.com/2022/04/28/rpm-remote-patient-monitoring-challenges/