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Turn remote monitoring from a technology challenge into a clinical and financial strength. Cardiac RMS Patient Engagement Services (PES) combine people, process, and technology to keep patients connected, supported, and compliant. Designed as a standalone solution, PES integrates seamlessly with existing workflows and supports clinics that are either scaling their current remote monitoring programs or starting fresh.
Remote cardiac monitoring gives clinicians real-time insight into device performance and patient status. But technology alone isn’t enough. The real differentiator is patient engagement: consistent communication, human connection, and proactive follow-up that ensures patients stay connected and clinics can rely on accurate, billable data.
Cardiac RMS built its Patient Engagement Services around a simple guiding principle: Patients First. Our specialists blend device expertise with compassion and clarity, so every patient feels supported and every clinic has the operational strength needed for a high-performing monitoring program.
While many remote monitoring programs struggle to reach even 50% connectivity, Cardiac RMS PES delivers:
patient connection rate – nearly double the national average
reduction in disconnected wireless patients in less than 3 months
non-wireless compliance reached in just 90 days—up from 28%.
proactive outreach calls per month for every 1,000 patients
outbound engagement, demonstrating proactive support most clinics can’t deliver
These outcomes happen quickly and sustainably because our Patient Engagement Specialists reach out personally, consistently, and with empathy, resolving issues before they compromise clinical care or revenue.
Read our blog: The Essential Role of Patient Engagement Services in Remote Cardiac Monitoring
This is more than monitoring—it’s a true partnership between Cardiac RMS, your clinic, and your patients.
Cardiac RMS provides a comprehensive PES structure that strengthens patient relationships while reducing your administrative burden. Our specialists manage:
Every service frees your staff to focus on direct patient care instead of technical coordination and vendor back-and-forth.
By maintaining industry-leading connection rates, Cardiac RMS PES helps your clinic, protect revenue tied to remote monitoring services, improve reliability and timeliness of clinical data and support long-term financial sustainability… all without adding staff. Successful connectivity also helps practices remain responsible stewards of the care they provide.
When patients fail to transmit, clinics lose the ability to bill for:
Cardiac RMS is grounded in Servant Leadership and a Patients First culture:
We prioritize patient needs and clinic realities
Our specialists lead with respect, empathy, and patience
We bring deep device knowledge, workflow understanding, and billing expertise to every clinic we serve
With a track record of transforming underperforming programs in just months, Cardiac RMS continues to redefine what remote cardiac monitoring can be.
Whether you are launching a new clinic or optimizing an existing remote monitoring operation, PES functions as a standalone solution designed to integrate seamlessly in your current environment. Let’s talk about how Patient Engagement Services from Cardiac RMS can boost your connection rates, lighten your staff’s workload, and protect your revenue.
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Cardiac RMS LLC is a clinical service partner with expertise in remote monitoring of patients who have a cardiac pacemaker, implantable cardiac defibrillator, implantable heart failure device, or implantable loop recorder. Services also include Virtual Care Management, utilizing Remote Physiologic Monitoring (RPM) and care management to remotely support the treatment of patients with chronic conditions.